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  • Engage with clients in delivering services in accordance with the Framework Agreement 

  • Fully embrace the objectives of the CAPPS Framework in delivering services in a truly collaborative manner, aimed at giving public sector clients value for money so that every public £1 spent will give maximum value, added value and social value

  • Engage positively in CAPPS Framework review meetings which will be held as and when required

  • Communicate with the CAPPS management team as prescribed in this Manual by notifying their appointment and fee value for commissions, making quarterly returns re workload / payments received / statement of management fee (2%) rebate due for payment to Manchester City Council, and giving feedback on each commission on client performance

  • Ensure that their services are procured in accordance with the terms of the CAPPS Framework Agreement and the appointment protocols stated in this Manual